Services

Web & App Design and Development

I can provide you with a mobile-friendly design, development and integration with an easy-to-use content management system (CMS). I can work with you to keep the content updated, or I can provide training so that you are able to maintain it.

I will work with you through an iterative and evergreen 8-step approach to project design and development:

  1. Planning & Analysis
    • I will help to define a scope of work and identify key performance indicators (KPIs)
    • I will help to write a creative brief by reviewing your needs, preferences and any existing brand style guides or collaterals, etc.
  2. Information Architecture
    • I will review analytics from your existing project if available and confirm the new site architecture (sitemap)
  3. Design & Layout
    • Typical projects include home, landing/secondary, and tertiary screens if needed and mobile views for each
  4. Development
    • Using industry standard technologies (HTML5, CSS3, JavaScript) and ensuring compliance with the W3C WAI‐A recommendation, Section 508 and WCAG 2.0 AA usability and accessibility standards
  5. Testing & Deployment
  6. Marketing
  7. Tracking & Evaluation
  8. Maintenance & Optimization

I can guarantee the quality of your new project by understanding your needs and following this process to create a uniquely tailored solution.

 

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Hosting & Management

I can work with you to provide ongoing support and maintenance for your website. I’ll serve as an extension of your team to ensure that your site is always up-to-date, including:

  • Routine content updates
  • Search engine optimization (SEO)
  • Phone and email support for CMS related questions
  • Monthly statistical analysis report and recommendations
  • Annual ADA compliance review

I can also provide hosting, monitoring, technical support and server management:

  • Cloud-based hosting
  • Uptime and performance monitors and notifications
    • 1 minute check interval from multiple locations
    • Server hardware status monitors
    • Full page load monitors
    • SMS and phone call notifications
  • Proactive 24/7 support for failure, critical and non-critical issues
  • Operating system and web stack coverage
  • Vulnerability scanning
  • Ongoing maintenance, patching, and security hardening
  • Daily and on-demand application and database backups
  • Annual cost and security best practices review

 

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